SERVICE AND REPAIR FAQ

Why is my vacuum/cordless/robot not performing as efficiently as it used to? Cleaners work hard in the home and need care and maintenance just like any other moving parts object. Over time dirt, hair and debris builds up and impedes performance of the cleaner, ultimately wearing down and potentially damaging the machine if left unchecked. Imagine that your cleaner was a big cog; if something were to obstruct it; it would no longer be able to work effectively and create new issues with time.

Robot FAQ

What are some of the signs that my robot needs to be serviced?
How often should I have my unit serviced?
What is done in a Robot service?
What is the turnaround time for repair/service?
I live interstate and want to use your services, what is the procedure?
Do you offer spare parts?
Do you offer trade-ins?
Do you offer refurbished units?
How do I make payment?
HELP! I have a question that hasn’t been answered above or I’m still not sure?
I love your service and want to tell my friends!

Cordless Stick Vacuum FAQ

What are some of the signs that my cordless stick vacuum cleaner needs to be serviced?
How often should I have my unit serviced?
What is done in a Cordless vacuum cleaner service?
What is the turnaround time for repair/service?
I live interstate and want to use your services, what is the procedure?
Do you offer spare parts?
Do you offer trade-ins?
Do you offer refurbished units?
How do I make payment?
HELP! I have a question that hasn’t been answered above or I’m still not sure?
I love your service and want to tell my friends!