As part of all Robots and cordless solutions sold over Black Friday Promotions 2023, you will receive a single free service valued at $149. This can be used anytime once during the life of your machine (the purchased machine). It does not cover the cost of parts or repairs (if required) nor postage/shipping costs. It cannot be exchanged for parts or financial value. Segways and Escooters are not included in the free service promotion.

Please see below for more information.

Why Service?

Some signs that your robot vacuum cleaner could benefit from a thorough service include one or more of the following: 
– Not picking up like it previously has 
– Running for limited periods of time 
– Beeping continuously 
– Error codes coming up 
– Not charging, turning on or returning to dock 
– Making loud, clunky noises or running in circles 

We offer service & repairs on all major robot vacuum cleaners including irobot Roomba & Neato Robot Vacuum & Xiaomi Roborock & Samsung Powerbot

What we do:

Robot vacuum  cleaner service involves the following: 
– Disassembly of cleaner 
– Rebuilding of cleaning head module 
– Cleaning, re-lubrication and testing of gearboxes and brushdrives 
– Cleaning of left, right and front wheels 
– Cleaning of sensors throughout the cleaner 
– Cleaning of brushes 
– Cleaning of front bumper and drop sensors 
– Complete rebuild and clean of dust bin 
– Running battery through charge cycles to improve run time 
– Extensive testing on hard and soft floor coverings to ensure functionality 
– Repair/replacement of parts* 

*Please note any additional parts or repairs will incur an extra cost. This will be discussed and explained prior to commencement of service and will require a written go-ahead. 

 For your peace of mind, a FREE QUOTE is provided prior to the commencement of any additional works provided.

What next?

Please package up your robot, dock and charger securely and send it to us with a note explaining nature of issue as well as personal information to contact you back (Name, email, mobile, return postal address) to:

Robot Specialist Australia
112 Herald Street 
Cheltenham VIC 3192

All postage is covered by the customer.