Outer packaging damaged in transit.
No damage to product or accessories
Full 12 Month Warranty
*CHOICE MAGAZINE #1 RECOMMENDED ROBOT VACUUM REVIEW JULY 2020*
- Dustbin capacity - 0.7 liters. Corner-cleaning ‘D’ design -- round robots can’t reach corners, and corners are where the worst dirt hides. Our industry-leading design gets you a complete floor clean
- Intuitive & Easy. Neato’s advanced engineering is all under the hood. What you get is complete vacuuming at the touch of a button.
- Laser-guided mapping -- D7 technology intelligently navigates and maps your home, cleaning in straight lines instead of a random pattern -- for a better clean
- Floor cleaning for carpets, hardwood, kitchen tiles -- equally powerful and effective on every surface
- Pet hair specialist -- imagine your floors without pet hair. Neato has a 70% larger brush than leading round robots, proven to remove more pet hair
- Alexa - Google Home - Echo -- integrates with smart home systems
- Cleaning customization -- No-Go Lines, multiple floors maps, Zone Cleaning for extra-attention areas
- Lithium Ion Battery -- 120 minutes of cleaning time, designed to cover the whole house
Neato Botvac D7 Connected Features
Pet hair never quits. It hides in hard to reach places, like in dark corners and along baseboards and walls. All Neato robots come with a special D-shape design that get into those hard to clean places better than those round robots.
Many robot vacuums bump into things and move around the house randomly making it hard to get a thorough clean. Neato robot vacuums offer a better way. Using lasers, your Neato sees what’s going on and makes a really cool map of your house. This helps it navigate around furniture and even stop at stairs, cleaning in straight lines so it doesn’t miss a thing. Lasers even let your robot see in the dark.
Every home has one or two areas that never stay clean. Be it, crumbs under the dinner table or the back door where the dog tracks in dirt. That’s why your Neato D7 comes with zone cleaning. It lets you clean specific areas in your home whenever you want, or you can create a schedule to clean it regularly. Just open the Neato app and create a special cleaning zone.
A great robot should work around your life. The Neato D7 comes with virtual No-Go Lines, so you can leave your stuff where it is and tell your robot where not to go. That way it won’t get stuck. Whether it’s a room full of clothes on the floor or a place for pet bowls, set up No-Go Lines in the Neato app to block off those areas.
If you have a multi-story home to clean, you need Neato's multiple floor plans feature. Create a floor plan for each story.* Then set up No-Go Lines on every floor, so your robot stays out of trouble everywhere.** Or create special cleaning zones upstairs and downstairs.
* A maximum of three floor plans can be stored.
** Robot must start from a charge base when using No-Go Lines.
Neato D7's ultra performance filter is made of HEPA material which traps the tiny particles that pets drag in, capturing up to 99% of dust mites and allergens as small as 0.3 microns. Say goodbye to the things that make you sneeze and itch.
Perfect for even the largest homes, the Neato D7 has up to 120 minutes of battery life, which means up to 120 minutes of unstoppable cleaning.* If your robot runs low on power while cleaning, it will automatically recharge then go back where it left off to finish the job*.
All Neato Connected Robots Include:
Neato's unique D-shape design, allows its robot vacuums to have an extra large main brush. It's up to 70% larger than most round robot brushes allowing it to pick up more pet hair with every pass.
Use the Neato app to schedule daily cleaning, every other day, or whatever schedule works for you. Let Neato get the job done and leave your upright vacuum in the closet.
Start and stop your Neato from your phone, Apple Watch, Amazon Echo, or Google Home. It's up to you.
With the Neato D7, you’ll receive regular software updates so you'll have the latest features. Best of all, these happen right over the air—no wires, no complications.
- Neato Botvac D7 Connected robot vacuum
- Charge Base
- Spiral Combo Brush
- Ultra Performance Filter
- Brush and Filter Cleaning Tool
- Australian power plug
1 Year Robot Specialist Australian Warranty
PLEASE NOTE: THIS PRODUCT IS A DIRECT IMPORT
What does that mean?
This is an International version which is a brand new, genuine product. For our customer's convenience we have replaced the international power cord with an Australian power cord.
We handle your warranty in exactly the same manner that you would normally receive with this product and come with guarantees that cannot be excluded under the Australian Consumer Law.
Why Direct Import?
We have proven ourselves to provide a better post-purchase experience than has been had and are happy to take up the privilege and responsibility of doing so.
We have and continue to prove that our customer always comes first, whether with a new product, refurbished or direct import product, we strive to provide the best service possible, which is proved in our consumer reviews.
If you have any questions please feel free to contact us.
We ship same/next day wherever possible.
If there are any problems one of our customer service agents will contact you immediately.
Purchases inside Australia under $99.00 incur a flat $8.95 postage cost.
Free shipping for all orders over $99.00.
We understand that sometimes you may need to return a product you have purchased from us. To assist you, we have set out below some key points that you should know.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Returns in General
In general, you may need to return a product that is purchased from us for any number of reasons. We understand and in order to obtain any remedy from us, You must provide us with proof of purchase which may include a receipt or invoice we issued, or bank/credit card statement where the amount shown directly corresponds with the purchase price of the product. If we cannot be satisfied that you purchased the product from us, then we may not accept your product for return.
Any request for a product return or refund must be made within 14 days of receiving your order and be submitted via email to firstname.lastname@example.org. Please include your repair/invoice/sale number, product description and information for return. We will get in touch to discuss your refund request.
Refunds are done only to the payment method used to purchase the original item.
You are responsible for the costs of returning goods to us (except in the case of goods sent out incorrectly). Return postage of products is not refundable unless the product is deemed faulty. We will, however, forward any replacement items to You free of charge. Any goods returned are Your responsibility until they reach our warehouse. Please ensure You package Your return appropriately to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us damaged, lost in transit or returned in error.
In the event that an item is returned to us in an unsuitable, non-original or non-resellable condition, we may refuse your return request and have to send the product back to you at your expense and/or charge a restocking fee of up to 25%. Depending on the carrier You use, please send us an email with tracking information so we can keep an eye on it from our end.
When returning goods to us, please ensure it is in the original packaging along with a copy of Your order/invoice/receipt, name, address, phone number, email address, and a short description detailing the reason for your return, and send it to the following address:
Robot Specialist Returns
PO BOX 17
Carnegie, VIC, 3163