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2 Hour Click & Collect

from our Melbourne Warehouse

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Thank you for your interest/purchase of a Robot vacuum from Robot Specialist during our Black Friday promotional period.

This free service entitles the purchaser to one (1) complimentary robot service for the purchased product at any point during the life of the machine.


Next Step

Once you have made the purchase of any Robot during our promotional period, either in-store or online, our customer service team will add it to your order so that is reflected on your invoice before your order arrives. If there is any issue with your invoice, simply reach out to us and we will sort it out for you.

Postage / Costs

Postage/costs to get the robot to us for repair/assessment and returned are entirely borne by the customer. You are welcome to drop it off to our showroom in Cheltenham for Victorian customers or post it nationwide. We can assist with best practice in sending it down to us, but cannot have it sent to us on your behalf. You are welcome to use standard postage services or courier of your choosing.


The free service covers the cost of servicing only, it does not cover any repairs (if required) and/or parts/accessories required for repair. Consumable parts and accessories include for example (This includes filters, main and side brushes, mops pads, bags or other accessories).

Repair Process

As part of any free service/repair, we will book the machine in, assess it (for free) and inform you of any costs upfront (if required). It is only at your discretion whether you wish to proceed. There are no hidden costs in the way that we operate.

No expiry date, no problems.

We are here to help. For further information please contact us or email us – and we will be happy to answer any and all questions you may have.

We repair & service all the big brands

Have a service / repairs question? Please call 1300 697 049

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